Privacy Policy

We collect information you provide when you contact us, request a consultation, submit an enquiry or engage with our services. This includes your name, email address, phone number, company details, location and other information you choose to provide. We may also collect technical information such as your IP address, browser type, device information and website activity.

We use your information to respond to enquiries, provide requested services, communicate with you and improve our website and customer experience. Branex may use your information for marketing communications with your consent or where otherwise permitted by law. We also process information to meet legal, contractual, security and legitimate business requirements.

Our website uses cookies and similar web technologies to understand visitor behaviour, improve functionality and enhance your browsing experience. These technologies help us analyze website traffic, remember preferences and measure the effectiveness of our communications. You can manage or disable cookies through your browser settings. This might affect some website features and functionality.

We do not sell, rent or trade your personal information to third parties. We may share information with trusted service providers when necessary to deliver our services, operate our website or support our business, subject to appropriate safeguards. We may also disclose information where required by UAE law, legal proceedings, regulatory authorities or to protect our rights and security.

We use organisational and technical safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. We retain personal data only for as long as necessary. When information is no longer required, we take appropriate steps to securely delete it.

You will have rights to access your personal data, request correction of inaccurate information and request deletion or restriction of processing in certain circumstances subject to UAE law. You also have rights to consent and how your information is processed. To exercise a privacy right or raise a concern, please contact Branex UAE using the contact information provided on our website.

We will update this privacy policy from time to time to reflect changes in our services, practices or applicable legal requirements. Any updated version will be published on this page with the revised effective date where appropriate. For questions, privacy requests or concerns regarding your personal information, please contact Branex UAE at info@branex.ae.